Managed Services
IT support that never shuts down
Inove Solutions delivers IT support for infrastructure, applications, databases and cloud. Moreover, our team works preventively and proactively. As a result, your people focus on the company’s OKRs.
What our IT support covers
A specialized team stays fully dedicated to each client. Support runs remotely or on site, according to the plan.
Infrastructure and cloud
We look after servers, networks and cloud workloads on AWS and other providers.
Applications and databases
We keep critical applications and databases stable. Therefore, performance stays predictable.
SAP landscapes
We support SAP environments following each vendor’s best practices.
Proactive monitoring
Our specialists act before incidents impact the operation.
Continuous cybersecurity
In addition, we watch the environment outside business hours.
Regular reporting
You receive indicators periodically. Consequently, the service evolution is easy to follow.
Three plans, one standard
On Demand covers spot needs, while Hands On adds recurring activities. Full, meanwhile, runs your environment end to end.
- 01
Environment mapping
First, we map your architecture and your critical systems.
- 02
Plan definition
Then, we choose between On Demand, Hands On and Full.
- 03
SLA agreement
Next, we define response times and escalation paths per plan.
- 04
Operation
Afterwards, our specialists monitor and operate the environment.
- 05
Review
Finally, we revisit indicators and adjust the scope as you grow.
The value you get
Less downtime
Incidents drop, especially during critical business hours.
Predictable cost
Moreover, plans are designed to keep costs low and stable.
Documented architecture
Your environment stays up to date and properly documented.
Priority on critical cases
However urgent the incident, it is always treated first.
Get support that never stops
Request a quote and talk to our specialists. Alternatively, start with our IT Diagnostic Report.