DIAGNOSIS
This is how we work at Inove Solutions. First of all, the diagnosis analyzes the essential points of your IT structures. Then, it builds complete technical documentation of the system. For this, the following points are considered:
• System information
• Current status and usefulness of the system in the business
• Current support and versions for hardware, operating systems, database and application
• Data and user security
• Performance and frequent errors at runtime
• Network connectivity and relationship with satellite systems
• Settings and parameterizations
• Quality of application developments
• Architecture and Governance
This report provides recommendations on how to manage your Infrastructure, Database and Applications, regardless of technology. In addition, it identifies the weaknesses and risks of the system. As a result, it brings opportunities for improvement and communicates with the needs of different specialties.
INFORMATION SECURITY MANAGEMENT
Adequate security minimizes the risk of data loss, leakage and data hijacking. Consequently, it ensures the reliability of your systems and processes. For this, it is necessary to understand how your company’s security works. Then, we prepare a plan that covers security at all levels, focusing on three main pillars:
Technology: Establishes a technological plan that improves the security maturity of your company’s systems. It focuses on protecting your infrastructure, networks, database and applications. In addition, it treats internal and external vulnerabilities that can compromise integrity, confidentiality and availability.
Processes: Maps the processes of each business area to define a risk matrix. Furthermore, it sets the rules for segregation of functions for each position and area.
People: Trains and raises the awareness of everyone who has access to technology. As a result, system operation standards are established for each business process.
APPLICATION DEVELOPMENT
Your organization may require your applications to have new development adjustments to meet a new reality or demand, such as:
• Integrations
• New features
• New services
• Improvements
Properly built applications allow your organization to optimize time and effort. Consequently, you ensure stable, high-performance and safe operation.
SPECIAL OPERATIONS
A special operation arises when a company faces a one-off event that can lead to damage, whether by a threat or a critical incident.
All companies are susceptible to crisis. When this happens, it is important to have experts who carry out a top-to-bottom analysis of the situation. First, they detect the root cause of the problem. Then, they define and execute a correction plan in a short time. As a result, the business operation is re-established and financial losses are minimized.
SUPPORT
In your IT support model, it is not enough to act on an eventuality. Instead, it is necessary to act on the root cause of incidents. This is how we work: we carry out crisis management, analyze the risks and define an assertive action plan. In addition, support should clarify doubts in a flexible way and adapt to your company’s culture. Finally, it should simplify change management while maintaining a history of maintenance and documentation.
On the other hand, it is important to proactively anticipate avoidable incidents. Therefore, we implement an annual maintenance plan tailored to your business. You must keep your systems within the manufacturers’ recommendations. Likewise, we check the latest version releases and consider performance and security. Above all, the model is preventive and offers predictability, confidence and stability to your business.
CLOUD SERVICES
If you are thinking about moving your IT to the cloud, you need advanced and emerging technologies. In other words, you need a plan that scales your business and maximizes your technology investments. Market statistics show that organizations that move IT to the cloud free up capital to invest in innovation. Consequently, the IT budget does not increase, while maintenance becomes more economical — a prerequisite of digital transformation.
For this, we establish a gradual and orderly migration plan. As a result, your organization takes a leap in technology without impacting the current operation.
CUSTOMIZED ARCHITECTURE
The purpose is to ensure the resources invested are used in the best way, minimizing cost and maximizing use. Moreover, a bespoke architecture positively impacts the performance of your technologies and applications. It also improves the structure of your processes and data, bringing competitive advantages. As a result, your IT evolves intelligently and meets business demands more efficiently.
How we work, step by step
How we work is simple to summarize: understand, structure, enhance, optimize, modernize and support. First, we map your current scenario and your business goals. Then, we apply this six-step method to every engagement, from a single project to a full IT services portfolio. In addition, our specialists follow the best practices of partners such as SAP and AWS. As a result, you always know how we work, what we deliver and which results to expect.
Do you want to see this method applied to your IT? Therefore, talk to our team and request a personalized assessment.